Payments and Refunds

 

PAYMENTS ACCEPTED

On BASSINIBOUTIQUE.IT credit card payments are managed by the secure banking system Shopify Payments provided by Shopify which supports check-out with 3D Secure and meets the most stringent requirements in terms of security using a system guaranteed with SSL certificate of the PCI (Payment Card Industry) standards. 

Payment by credit card
We accept all cards that have the logo Visa, MasterCard and Maestro, rechargeable credit cards and ATMs Visa Electron.

Payment with Paypal
After confirming your order details, you will be asked to log into your PayPal account to complete the payment. If you don't have an account yet PayPal, you can create it from the login page, before completing the order. Your PayPal account is charged as soon as you complete your order. 

Payment with Satispay
Satispay is a mobile payment platform that allows you to pay directly via your smartphone, without credit or debit cards, it is an independent payment system based on the IBAN, creating an efficient and secure payment circuit. The online payment experience is fluid, immediate and does not require the entry of passwords or personal data. All you have to do is enter your phone number on the payment screen or scan a QR Code. By opening the Satispay app you can confirm the amount of the shopping and complete the purchase.

Payment with Amazon Pay
Amazon Pay use the information already in your Amazon account to log in and pay for your order, with the utmost convenience. 

Payment with Apple Pay
If you shop online in Safari, from your iPhone, iPad or Mac, you can pay with Apple Pay without having to create an account or fill out forms, plus with Touch ID on MacBook Air and MacBook Pro, it takes just a tap to complete purchases faster, easier and safer than ever. 

Payment with Google Pay
Google Pay is a quick and easy way to pay online using the cards saved in your Google account. Google Pay protects your payment information thanks to multiple levels of security and allows you to make payments in a single account. 

Payment by bank transfer
In case of payment by bank transfer, the goods will be sent as soon as we have the bank accountant that the transfer has been successful. The transfer must be made to: Bassini Pelletterie di Bassini Flavio & C. Snc - Corso Vittorio Emanuele n. 40 - 06012 Città di Castello (PG). Banca Cariparma Iban: IT40R0623021602000063517436 - Bic: CRPPIT2P615 

Cash on delivery
You can choose cash on delivery (cash on delivery) only for shipments in Italy and with a supplement of € 6.00. The courier does not accept checks and cannot give change. Remember that for a possible refund it is necessary to have a bank or postal current account. 

Payment in installments through Klarna
Klarna allows you to buy in 3 interest-free installments, which will be charged to your card every 30 days. Select the option to pay in 3 interest-free installments and enter your debit, credit or prepaid card details. The process is as easy as paying with any card. After the package is shipped, your card will be charged for the first time. Once your payment is processed, you will be notified. The rest of the charges on your card will take place automatically every 30 days, until the full amount is extinguished and you will be notified before each payment via a notification. Terms and conditions.

 

REFUNDS

Refund procedure
You can decide between refund, store credit or exchange of goods. BASSINIBOUTIQUE.IT reimburses the value of the goods paid, net of any vouchers deducted from the order and the shipping costs incurred, see the "cost of return by country" table. The refund is credited from the moment the returned product has reached our warehouse. The refund procedure will be communicated by sending an e-mail from us and will be started immediately after acceptance. If you decide to return the goods that were purchased using the installment payment with Clearpay, and request a refund, or a return, we will arrange the return in accordance with the return policy of BASSINIBOUTIQUE.IT. Once BASSINIBOUTIQUE.IT notifies a refund for the merchandise, Clearpay will issue a refund to your default payment method (or, if this is not possible, to any other card whose details you have provided) and / or change your schedule payment appropriately (including to reduce or cancel any future payments, if necessary). See clauses and details 

Cost in case of RETURN by country:

  • For orders outside Italy, return costs are borne by the buyer.

BASSINIBOUTIQUE.IT will not be responsible for customs taxes or duties for shipments / returns from non-EU countries. For all these countries, taxes or customs duties are the responsibility of the customer.

CUSTOMER SERVICE

For support and information our assistance service is at your disposal at the following contacts: